Message Board

Donating MX Entries

Namecheap DNS

Author: R.Reyes6 (28 Sep 15 9:31pm)

So... I'm donating a MX entry.

With the new change in the Namecheap interface, I spoke with a Namecheap representative and asked them how to set it up.

I'm supposed to go to Domains List > domain.com > manage and then finally, > advanced dns > Mail Settings > Manage.

I've added the following settings:

Host: somerandomsubdomain
Mail Server: mx5.openpop3.com. including the trailing dot
Priority: 10
TTL: Automatic
Record name (friendly name): Honeypot.

However... it seems that Namecheap is not advertising the existence of an MX entry for this domain.

What is the problem here? It's frustrating because I want to help out. :/

Edit: I've been periodically checking the MX entries and these are the results I get:

C:\Windows\system32>nslookup -debug -q=mx somerandomsubdomain.heimkoma.com.
------------
Got answer:
HEADER:
opcode = QUERY, id = 1, rcode = NOERROR
header flags: response, want recursion, recursion avail.
questions = 1, answers = 1, authority records = 0, additional = 0

QUESTIONS:
8.8.8.8.in-addr.arpa, type = PTR, class = IN
ANSWERS:
-> 8.8.8.8.in-addr.arpa
name = google-public-dns-a.google.com
ttl = 21196 (5 hours 53 mins 16 secs)

------------
Server: google-public-dns-a.google.com
Address: 8.8.8.8

------------
Got answer:
HEADER:
opcode = QUERY, id = 2, rcode = NOERROR
header flags: response, want recursion, recursion avail.
questions = 1, answers = 0, authority records = 1, additional = 0

QUESTIONS:
somerandomsubdomain.heimkoma.com, type = MX, class = IN
AUTHORITY RECORDS:
-> heimkoma.com
ttl = 1799 (29 mins 59 secs)
primary name server = dns1.registrar-servers.com
responsible mail addr = hostmaster.registrar-servers.com
serial = 2015092800
refresh = 43200 (12 hours)
retry = 3600 (1 hour)
expire = 604800 (7 days)
default TTL = 3601 (1 hour 1 sec)

------------
heimkoma.com
ttl = 1799 (29 mins 59 secs)
primary name server = dns1.registrar-servers.com
responsible mail addr = hostmaster.registrar-servers.com
serial = 2015092800
refresh = 43200 (12 hours)
retry = 3600 (1 hour)
expire = 604800 (7 days)
default TTL = 3601 (1 hour 1 sec)

C:\Windows\system32>

Post Edited (29 Sep 15 9:08am)

Re: Namecheap DNS

Author: H.User1325 (29 Sep 15 5:28pm)

I would suggest that
Host: somerandomsubdomain
Mail Server: mx5.openpop3.com. including the trailing dot

should NOT include the trailing dot. a valid NDS does not end with a dot.

Re: Namecheap DNS

Author: R.Reyes6 (29 Sep 15 7:16pm)

@H.User1325:

All other records for Google Apps end in a trailing dot. Those records work. However, I will try this without the trailing dot.

Re: Namecheap DNS

Author: R.Reyes6 (30 Sep 15 12:47am)

Looks like it's an issue with Namecheap itself. They've escalated it to their internal technical team.

Edit: As of 10:55a around Eastern time, MX entries for the domain I donated is now responding correctly as it should!

Edit: As of 12:46p, it is ALIVE!

So, TL;DR: If Namecheap isn't updating your MX entries as you should, contact live chat, have them escalate to their internal tech team. They'll fix ya up.

Post Edited (30 Sep 15 11:36am)