Author: A.Wald (8 Jan 13 5:57pm)
Since installing http:BL, we keep getting reports of false positives - genuine users who are unable to use our website as their dynamic IP addresses are blacklisted. What should be done in such cases?
Mind you that as many people get their dynamic IP addresses assigned by their ISP, there's little they can do if many of these IPs have been used for spam. It might not even be the fault of the ISP as it's possible some users had their computers infected with viruses.
Had HoneyPot been installed on a great percentage of Internet sites, it would have been easy to force ISPs to closely monitor their IPs but as this isn't the current situation, how can we keep our spam protection and not blocking legitimate users?
See the forum thread on: http://colnect.com/forums/viewtopic.php?f=46&t=28782